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I'll make this brief as I have a "shedload" of work to do.
I was allocated the seat from hell on the 12.5 hour flight from Hong Kong (38B, if you want to know). So, I was not in the best of moods when I got home at 9am after 24 hours' travelling.
My mood soured further when I found that, not only had the BT engineers failed to fix my broadband, but now my landline had given up the ghost as well. A fuming conversation with India ensued, which I may reprint verbatim one day soon, followed by a 50p a minute conversation with BT in the UK. When I say "conversation", I mean 10 minutes of automated options before you get through to anyone.
When it was finally accepted that there might, just might, be a fault in the BT hardware twixt socket and road, it was agreed to send out an engineer on Wednesday afternoon. Oh, and if it turns out not to be a BT equipment fault, they'll charge me £116 + £99 an hour.
"So, if I get an engineer, I'm basically taking a two hundred quid punt that it's your equipment. ......... And you wonder why you're losing customers".
Could the morning get worse?
Yes. I unpacked my bag, and found myself light one (one) Church's Shoe. I'd only worn them twice. That's three hundred quid down the tube. The problem is; there is something intrinsically funny about leaving one shoe behind in a hotel room. If I had said "I left my laptop behind". there would be no such sniggers.
Anyhoo, I could have cried, except that I didn't have time, because I had to come into work to do what I would have normally done at home. I actually e-mailed the hotel, asking if it would be possible for them to post it (if they found it; perhaps Hong Kong airport has a light-fingered one-legged baggage handler).
So, picture uploading and other tales of the last couple of days will have to wait awhile. At the moment I'm desperately trying to organize my life around non-Internet access at home. It isn't easy.
PJ
I was allocated the seat from hell on the 12.5 hour flight from Hong Kong (38B, if you want to know). So, I was not in the best of moods when I got home at 9am after 24 hours' travelling.
My mood soured further when I found that, not only had the BT engineers failed to fix my broadband, but now my landline had given up the ghost as well. A fuming conversation with India ensued, which I may reprint verbatim one day soon, followed by a 50p a minute conversation with BT in the UK. When I say "conversation", I mean 10 minutes of automated options before you get through to anyone.
When it was finally accepted that there might, just might, be a fault in the BT hardware twixt socket and road, it was agreed to send out an engineer on Wednesday afternoon. Oh, and if it turns out not to be a BT equipment fault, they'll charge me £116 + £99 an hour.
"So, if I get an engineer, I'm basically taking a two hundred quid punt that it's your equipment. ......... And you wonder why you're losing customers".
Could the morning get worse?
Yes. I unpacked my bag, and found myself light one (one) Church's Shoe. I'd only worn them twice. That's three hundred quid down the tube. The problem is; there is something intrinsically funny about leaving one shoe behind in a hotel room. If I had said "I left my laptop behind". there would be no such sniggers.
Anyhoo, I could have cried, except that I didn't have time, because I had to come into work to do what I would have normally done at home. I actually e-mailed the hotel, asking if it would be possible for them to post it (if they found it; perhaps Hong Kong airport has a light-fingered one-legged baggage handler).
So, picture uploading and other tales of the last couple of days will have to wait awhile. At the moment I'm desperately trying to organize my life around non-Internet access at home. It isn't easy.
PJ
